We are very honoured that many of our clients like to tell us how the service they received from us made them feel. We’d like to share some of these comments with you below.
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Reece Chaplin and team done a fantastic job of making my daughter Sammy's day go perfect. A very sad,devastating day made a little easier with the help of Hilliers.
I'd like to thank Reece Chaplin and everyone involved. Thank … read more you -
We cannot thank Hillier Funeral Service enough for the kindness, compassion, and professionalism they showed while caring for our beautiful daughter, Charlotte.
From our very first chat with Becky who helped us before we even chose Hillier’s … read more sevices, I will be forever grateful to her. Every member of the team treated Charlotte with the utmost dignity and respect, while supporting our family with genuine empathy during the most difficult time of our lives. They guided us through every step with patience, understanding, and sensitivity, making an incredibly painful experience just a little easier to bear.
The funeral service was beautifully conducted, and every detail was handled with such care and thoughtfulness. It gave us the opportunity to celebrate Charlotte’s life in a way that was both meaningful and comforting.
We will always be grateful for the exceptional care they gave to our daughter and the support they gave to our family. We would wholeheartedly recommend Hillier Funeral Service to anyone looking for compassionate and professional funeral directors. -
We were so well looked after throughout our dad's funeral preparation, in particular working with Nick who understood our asks and how to bring dad's personality and humour to the service, with sensitivity and calmness. Whenever … read more we visited the funeral home, we were greeted by all staff with such kindness, we truly appreciated it.
Thank you
Rachel & Naomi -
This is the 2nd time in less than a year we have used Hillier and can highly recommend them. It’s not just their care and compassion, but making us feel that they have no-one else but us to deal with. Nothing was ever too much trouble. … read more Special thanks to Kelvin and Jo, and to those on the days who were there and those working behind to scenes to ensure we gave Mum and Dad the best send off they deserved.
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Hillier arranged the funeral for our mother in July.
Julie Groom's kindness at the initial meeting was greatly appreciated. She carefully and efficiently helped with the choice of a beautiful banana-leaf coffin, flowers and other … read more arrangements. She also suggested the lovely touch of bright blue ties for the pallbearers, Mum's favourite colour, as we wanted the day to be a celebration of her life rather than overly formal and sad.
We worked with John Perrett-Edwards on the photo tribute, order of service and other arrangements. John was well organised, always responded quickly and was very pleasant. He made the whole process straightforward.
On the day, Jerry Light and the pallbearers were smart, dignified and sensitive.
Hillier Funeral Services is a highly professional company. Their service exceeded my brother’s and my expectations in every way, and we are delighted to recommend the company. -
Hillier's at Highworth dealt with my mother's funeral arrangements in March. The funeral arranger, Jo, was was accommodating, compassionate, friendly and understanding. She explained everything clearly and answered all our queries … read more and concerns honestly. She gave balanced advice enabling us to make our own choices about the how we wanted the service to run at Kingsdown Crematorium.
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Thank you so much for today.
Just perfect for today of Mr John Wilkes.
Highly recommend
Once again thanks -
I just want to express my deepest gratitude for the care and compassion specifically Nick showed us during my son’s funeral. The support from you and your team was truly exceptional. Every step of the way, we felt understood, cared for, … read more and supported. Thank you from the bottom of my heart for making such a difficult time a bit more bearable.
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Hilliers looked after us wonderfully during this difficult time.
Very professional. Can't sing their praises high enough. -
Hilliers have been amazing from start to finish.
So compassionate and caring. From the way they took my grandad in their care from leaving the house, to the chapel of rest to the funeral.
Cannot recommend Hilliers enough.
Thank you all … read more for being so kind and caring. -
When the time comes look no further than Hilliers Funeral Services Rodbourne Swindon.
They are understanding considerate and can’t do enough for you .
Pauline Young who took the service was the most lovely compassionate person you could … read more wish for . -
Tamara & Jo at the Highworth branch of Hilliers, were incredibly helpful and kind. I'd also like to thank Mike (can't remember his surname) who was in charge of bringing my brother to the crematorium. He was very gentle … read more and kind. Can't recommend highly enough.
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Nothing was too much trouble for Tamara and her team at Hilliers Highworth. Tamara is a kind and thoughtful professional. She guided me calmly through the process with a caring and professional approach and helpfully organised a celebrant, … read more she also worked with the Crematorium to allow us to park by the doors for easy access for one of our family members. The service was beautifully conducted and organised.
Whilst I sincerely hope we don’t have to use Hilliers again any time soon, they would definitely be my first choice. -
I was very pleased with the way that Hilliers conducted Roman's funeral.
They professionally carried out their work with dignity and care.
It was a lovely gesture that the staff wore red and white ties in tribute to Roman's Polish … read more heritage. This was entirely unprompted from us.
It was so nice that Gerry from Hilliers knew Roman personally and was able to share his fond memories of him during the committal. Gerry also read a lovely poem before Roman's ashes were buried with his parents. -
We can't fault the professionalism, care and attention to detail that Kelvin showed us on the recent passing of our mum. Kelvin not only helped to guide us through the process, he took steps to collect mum from the hospital at the … read more earliest opportunity which gave us a lot of comfort knowing she was resting at Hilliers Lime Kiln premises.
Hilliers Lime Kiln house and garden is simply beautiful and such a fitting location when having to leave precious family members.
Kelvin joined us on the day, walked us through the process and was on hand for any support or questions if needed.
We as a family can't thank you enough and happy to recommend to others. -
Immaculately dressed, by far the superior Funeral Directors in the area, Empathetic, caring, respectful from start to finish. The day of our funeral we had torrential rain and their conduct didn't faulter. This is the 3rd occasion … read more we have used Hillier and would not go anywhere else. Many thanks to "all" the staff.
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Hilliers were excellent and i will definately be using them again in the future.
Nothing was to much for Sue and her team.
Tracy+ family -
Thank you for your care and compassion in making a very difficult time easier. Special thanks to Sue who gently and professionally guided us through the process - we felt supported, and were regularly updated via emails and phone calls. … read more
We would highly recommend Hillier Funeral service -
We would like to extend our deepest and most heartfelt thanks to Hilliers Funeral Service for the exceptional care, kindness and attention to detail they showed throughout the planning and the day of our cherished husband and dad’s funeral. … read more
A very special thank you to Kai. His kindness, support, and genuine presence meant more to us than words can express. From the very first conversation to the actual day, he made us feel guided, supported and truly cared for. It felt like he was right there with us every step of the way and that comfort was fully appreciated by all of us. Kai is exceptional at what he does and we are so grateful for the care he showed our family.
We would also like to thank Sue for her incredible organisation and planning skills. Nothing was ever too much trouble and her quick replies — whether by phone or email — made everything feel smooth, calm and manageable during a time when we needed that most. She is truly amazing at what she does.
Thank you all so much, your compassion and professionalism will always be remembered with gratitude. -
Kelvin at Royal Wootton Bassett branch was wonderful. He couldn't do enough for us.
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We have just recently used Hilliers to conduct the funeral for my beloved mum. I cannot thank all the staff involved with helping to organise the most beautiful funeral for mum it was just perfect. The help and support through the whole … read more process was fantastic. A special mention to Sue for all her help she gave me and my family through a difficult time. The flowers we ordered were just stunning and I know mum would have loved them. I cannot thank all the staff enough I will be eternally grateful for your support and guidance throughout. Thank you.
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We cannot thank Hillier Funeral Service enough for everything they did for our family.
From our very first meeting through to the funeral itself, every single member of the team was compassionate, professional and incredibly kind. They … read more took the time to listen to everything we wanted and made us feel completely supported throughout what was one of the most difficult times of our lives. Nothing was ever too much trouble, and every request we made was met with care, understanding and genuine compassion.
Thanks to their dedication, we were able to give our husband and dad the most incredible send off. They helped bring our vision to life perfectly, from the personalised Formula One-themed coffin to ensuring the entire day ran seamlessly. It truly reflected the man he was, and we know he would have been so proud.
Grieving is overwhelming, but Hillier’s made the practical side of everything feel so much easier. Their kindness, patience and attention to detail gave us one less thing to worry about and allowed us to focus on celebrating Dad’s life.
We wholeheartedly recommend Hillier Funeral Service. They are an exceptional team who genuinely care about the families they look after, and we will always be grateful for the love, respect and dignity they showed our family and our dad. Thank you for helping us give him the farewell he truly deserved. -
Lovely place recently lost my son Tracey was amazing and very supportive wonderful staff very thought full and respectfull thankyou so much
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Following the death of our mum, all the staff at Hilliers were kind, compassionate and professional throughout. They supported us gently through a very difficult time and treated mum with dignity and respect. It was also comforting to know … read more that their care does not end with the funeral, as they continue to offer support to families afterwards. We are truly grateful for everything they did.
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Very kind and considerate
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Hilliers have been so professional and kind through what has been a difficult time. A big thankyou to tracey (Broadway) and also tamara and jo(Highworth office) for your help and kindness. We would definitely recommend hilliers and would … read more not hesitate to use them again.
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Hilliers provided a very professional service from the first moment that we met them to discuss Mums funeral arrangements. Compassionate, informative and patient.
They helped us through a difficult process and were always there to provide … read more further support when needed.
We can’t thank you enough. -
Hillier Funeral Service made a very difficult time a little easier for our family. They handled my wife’s funeral with such care, understanding, and quiet professionalism. Everything was arranged smoothly and respectfully, creating a solemn … read more and beautiful farewell that truly honored her memory. Special thanks to Nick, who was especially accommodating to our suggestions and always quick to respond to our questions. His kindness and attentiveness meant a great deal to us during this time.
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We cannot thank the team at Hillier’s Funeral Directors enough for the care, dignity and compassion they showed our family during such a difficult time. From the very first phone call they were kind, patient and completely understanding … read more of what we needed.
They handled every detail with professionalism and respect, making the whole process far less stressful than we expected. Nothing was too much trouble, and they took the time to explain everything clearly and gently.
Their support meant more to us than we can properly express and it was comforting to know our auntie/sister was in such caring hands. We would highly recommend Reece and Neil to anyone needing a funeral service carried out with warmth, dignity and true compassion.
Thank you so much from Debbie, Lucy and David.. -
My family and I would like to thank all of you at Hilliers including Sophia for making our daughters funeral such a beautiful and comforting occasion to us. Your excellent professionalism greatly eased our pain at losing her and it has … read more left us with some lovely memories of her life and her passing.
The website you provided to follow her funeral attracted positive comments from those who followed it. We had originally been advised that Hilliers were quality and when we told friends in Swindon who we had selected they all agreed we had made a good choice – how right they were, from your initial advice and throughout the process we felt we were in good hands.
Thank you very much to you and all your staff for your hard work to make the day so successful.
