We are very honoured that many of our clients like to tell us how the service they received from us made them feel. We’d like to share some of these comments with you below.
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From the start contact was sympathetic and understanding. Arrangements were not pressured but rather advisory and understanding of circumstances. Being a local undertaker they are not encumbered by needs of a large organisation to standardise … read more practices and can prioritise individual needs.
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Dealt with everything very professionally and kept us updated throughout. A really emotional time made as easy as it could be. Thanks for all your support
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We were in very safe hands, helped every step of the way for Mary's funeral by Nick, Jo, Ian and his team. Very professional, reassuring and understanding, couldn't have asked for a better team. Thank you
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Hilliers are excellent and I would highly them. They helped us in a difficult time with their empathy, professionalism and attention to details.
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The kindness I received from you all at this very difficult time was outstanding.I can only say thank you all so much.
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Thankyou to everyone that dealt with my father's funeral who went out of their way to support us all through the most difficult of times. You were all so kind and supportive.
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Can't say enough, about how everyone at Hilliers looked after all the family during this very sad time. So very kind and professional at all times, nothing was a problem, would like to thank both Rachael and Nick, could not have got … read more through this without there help, many thanks all at Hilliers Funeral
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Hillier Funeral Services oversaw arrangements for my father's service funeral in August 2024; they were calm, empathetic and cared. They are a very professional organisation, whose excellent reputation is fully deserved.
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At a time of great tragedy for us, the quiet kindness, support and assistance we received from HFS has been exemplary. Much appreciated.
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Excellent service throughout the whole process.Staff, Nick and Gerry primarily, were very, very professional, understanding and compassionate.
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Amazing service - highly recommended
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The personal service and the way you are looked after is exceptional. We dealt with Nick and Gerry at kings hill house they went far beyond for us at a difficult time thankyou to them .
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I can honestly say that Hillier Funeral Services Ltd. acted in a most efficient and compassionate manner in the conduct of my wife's funeral at this time of great sadness and vulnerability for my family. Every requirement was dealt … read more with by Hillier's staff in a calm and dignified manner for which I am truly grateful.
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I thank most sincerely Jo, Nick and all team team at Hillier Funeral Service for the understanding and sympathetic way they organised and conducted the funeral of my wife Sheila . Her sudden death left me devastated, but thankfully the … read more team at Hillier's made this traumatic event more bearable with their professionalism and attention to detail .Once again thank you
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A very difficult and upsetting time for our family. We have used Hilliers previously and wanted to use them again, All the team at Whitworth Road were so lovely and helpful. Extra special thank you to Tracey. You made us all feel so comforted, … read more Your aura is so lovely and you are an absolute credit to Hillers. To even come in on your annual leave day to see the service through really meant a lot. Thank you all so much x x
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Hillier’s made such a difficult time for our family a lot easier, the staff are fantastic and were so professional, caring and extremely helpful and made all arrangements, so that my dads service went smoothly and perfect, giving him a … read more great send off. Having the wake in the same place also made it easier for all by not having to go somewhere else.
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Great service from start to finish. Really good support and very professional.
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Thank you Hilliers, Especialy John.You arranged our mum's funeral beautifully. You made a sad and difficult time bearable. You were outstanding and we can't thank you enough.
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Hillier services have been amazing, kind, thoughtful and very understanding. They offer additional aftercare in the form of counselling which has been really helpful. Thankyou for looking after me at a very difficult time.
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The after care counselling service that Hillier’s offer is excellent. Sarah-Jane was just fantastic.
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My family has used Hilliers for years and obviously we keep going back. This time being the person with the organising task I worked closer with some staff and they went that extra mile that I needed. I was also approached for bereavement … read more counciling and thought at first men shouldn't need this but it was getting to me. So I went to the first one with Sarah-Jane thinking it will be a waste of time but it wasn't and I did two more and felt better but I am still dealing with things. I was given some ideas to deal with the moods and my feelings. Thank you Hillier's and Sarah-Jane.
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Everyone was helpful and very kind
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Having used Hillier Funeral Service for Mum's funeral back in 2019 and been very impressed, we had no hesitation in using them again for Dad's funeral this year. Once again we received superb service, with everyone we encountered … read more being supportive, warm, kind, and empathic. Nick listened to what we wanted, made helpful suggestions, and acted with dignity and integrity throughout. At such a traumatic time, the value of a great funeral company cannot be underestimated - thank you so much.
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Can't thank Hillier enough right from the moment I contacted them they were compassionate kind and caring taking time to guide me through every step of everything that I needed to do and what they would be doing keeping me updated … read more right the way through to the service and even contacting me to make sure everything went well after the funeral
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They were amazing nothing to much trouble very compassionate I can't fault them the service they offer is amazing.I would highly recommend them.
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Very professional service kind and understanding staff a special thank you to Nick Sanbrooke for his support
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From the first call to hilliers just after my dad passed to the day of the funeral everything was so professionally handled with compassion hilliers sorted pretty much everything making a very difficult situation as stressless as it could … read more be a big thank you to everyone involved in my dad's funeral but a special thank you to Nick Sanbrooke who guided me through the whole process. Hilliers are the best in the business.
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This was second funeral Hilliers have arranged for us, Very professional and caring, they made the whole experience seamless and stress free. All the staff are extremely helpful and caring.Gratitude fromBarry Coster
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I can't thank Nick and his team enough for the support and understanding they showed in the care, dignity and attention to detail for my mum's funeral service. Nick went above and beyond to ensure that the whole process was as … read more smooth and stress free as possible. Neil and his team were also so respectful and ensured mum's service on the day reflected and honoured her life.
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Firstly, we haven't really taken the time to say a big thank you to Hillier Funeral Service at Kingshill House, especially Nick. Thank you so much!We really couldn't have asked for a more well organised, humbling send off for … read more our wife/mum.Nick, your time and attention to every detail was exemplary, you really did put us at ease with one of the most overwhelming moments that anyone would have to go through. We all felt that you went above and beyond.Your quick, respectful response to every email and phone call we had was commendable.For my part, the load that comes with the lost of a loved one, having go through all of the sorrow, planning the final departure of our mum with Hillier Service really helped with the process of grieving.Also, to arrange in such little time and allowing us to collaborate with a local florist, was amazing.Again, thank you all so much for looking after my wife/mum before and after the funeral and for helping arrange the last event she had with her loved ones and friends.Our regards, Phillips family.
