We are very honoured that many of our clients like to tell us how the service they received from us made them feel. We’d like to share some of these comments with you below.
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I cannot thank Hillier Funeral Service enough for the care, kindness and support they gave me while arranging my mum's funeral.
From the very beginning, they went above and beyond to help make a very difficult time a little easier. … read more Everything was handled with professionalism, compassion and attention to detail, and nothing ever seemed too much trouble.
A special thank you to Julie Groom, who was absolutely wonderful throughout the whole process. She was so kind, patient and helpful, always taking the time to answer questions and offer support whenever it was needed. Her caring approach made a huge difference to me and my family.
I would highly recommend Hillier Funeral Service to anyone who finds themselves needing funeral arrangements. The service we received was exceptional, and I will always be grateful for everything they did for us. -
On the 15th December 2025 I lost my mum to Alzheimers. Hilliers Funeral Service then took care of the funeral service. We had the service at Hilliers and the wake, and I have to say that I cannot thank them enough for making it such … read more an easy and calm procedure. Upstairs where we held the wake was so comfortable and there was someone on hand all the time if we needed any assistance. There was no stress as they put us in touch with all the appropriate people. My mums funeral was the best it could be so thankyou Hilliers for making my mums fueral so peaceful and comforting.
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From the moment we met Reece at Hilliers, we felt completely at ease. This was our second time arranging a funeral, and after a poor experience with a different funeral director, we were nervous. He listened, understood, and guided us with … read more care and respect.
He showed nothing but professionalism, attentiveness, and compassion. Our dad was treated with the utmost dignity, and the day itself was a peaceful, beautiful farewell.
The recommendation of Alan Mulrooney as celebrant was an excellent one. He spoke about our dad as if he knew him personally, which made the service even more meaningful and special.
The whole team at Hilliers made a very difficult time so much easier with their kindness and understanding. We are truly grateful for the care they gave our family and the wonderful send-off for our dad. -
Nick was so helpful, sympathetic and helped guide me with the arrangements for my mums funeral, making suggestions for things I wouldn't have thought of.
We used the service room at Kingshill house in Old Town, which is lovely, bright … read more and great for a smaller intimate funeral, then their wake room.
I would highly recommend Hilliers everything ran smoothly on the day and I couldn't have been happier with their service and support throughout a difficult time. -
The service that Hilliers provided for the arrangements for my father’s funeral was exceptional. My mother and I were treated with the upmost respect from our first contact with the company, and the level of professional service continued … read more throughout the entire process and on the day of the funeral itself. Our main point of contact was Reece who was extremely engaging and reassuring, and helped to make dad’s funeral feel very personal and special. Thank you to Reece, Nick, Kelvin and the rest of the team for all your efforts. Our family are very grateful to you all.
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Nick, Gerry and their team made an ugly day very very beautiful. Amazing understanding, insightfulness and care all the way through
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From the very start, Hillier demonstrated clear, calming and professional conduct throughout our hardship.
Nick, you have my upmost and heartfelt gratitude. Thank you for your service and care for our dear mother. -
The biggest thank you to the wonderful team! Nick, Jerry and all the team at Hiller’s (including the ladies) that looked after my mum and supported my family through such a difficult time. She was truly treated with dignity and the up most … read more care! Attention to detail has outstanding.
We as family are grateful for all the efforts and hard work that had been put into helping our family through losing my mum.
We are thankful to you all. You have been incredible! Thank you for everything. My mum would have been so happy.
YNWA ❤️ -
Reece Chaplin and team done a fantastic job of making my daughter Sammy's day go perfect. A very sad,devastating day made a little easier with the help of Hilliers.
I'd like to thank Reece Chaplin and everyone involved. Thank … read more you -
We were so well looked after throughout our dad's funeral preparation, in particular working with Nick who understood our asks and how to bring dad's personality and humour to the service, with sensitivity and calmness. Whenever … read more we visited the funeral home, we were greeted by all staff with such kindness, we truly appreciated it.
Thank you
Rachel & Naomi -
Hillier Funeral Services have been exceptional. From minute one right until the end, they have been right by our sides, like family. Becky and her team have been tremendous, caring and so accommodating in anything we needed. We cannot thank … read more you enough for making the hardest experience, a smooth and non-stressful experience. I would highly recommend Becky and her team to honestly take away the stress. Thank you once again!
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My sincere thanks to Tamara, Jo, Becky and Kelvin at Hillers for the kindness, care, and compassion you showed me and my family during my husband’s recent funeral. Your support meant so much to us at such a difficult time, and we will always … read more be grateful.
With sincere appreciation and thanks
Mary Hannan & Family -
Hiller handled all the arrangements for my wife's funeral and the service we received was outstanding. Becky was excellent, explaining the procedures involved, listening to our wishes and suggesting the best options available. On the … read more day, everything went very smoothly and, although it was a sad occasion, it was a real celebration of my wife's life, which was exactly what we wanted.
I would have no hesitation in recommending Hillier's to others and will ask my children to use their services when my time comes. -
Would just like to say that Hilliers have, once again, helped myself & my family with the bereavement of my beloved mum. Their expertise, their kindness, their caring, and understanding are absolutely 💯 amazing. Thank you so very … read more much for looking after my mum.
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My late husbands funeral was beautiful thanks to all staff at Hilliers.
Everything was just as we could of wished for and I am so pleased we choose Hilliers as nothing was too much trouble all staff especially Jo was so kind and thoughtful. … read more
I cant thank them enough at such a traumatic time in your life.
The day was perfect thanks to all and I wouldn't choose anybody else for this difficult process. -
We cannot thank Hillier Funeral Service enough for the kindness, compassion, and professionalism they showed while caring for our beautiful daughter, Charlotte.
From our very first chat with Becky who helped us before we even chose Hillier’s … read more sevices, I will be forever grateful to her. Every member of the team treated Charlotte with the utmost dignity and respect, while supporting our family with genuine empathy during the most difficult time of our lives. They guided us through every step with patience, understanding, and sensitivity, making an incredibly painful experience just a little easier to bear.
The funeral service was beautifully conducted, and every detail was handled with such care and thoughtfulness. It gave us the opportunity to celebrate Charlotte’s life in a way that was both meaningful and comforting.
We will always be grateful for the exceptional care they gave to our daughter and the support they gave to our family. We would wholeheartedly recommend Hillier Funeral Service to anyone looking for compassionate and professional funeral directors. -
This is the 2nd time in less than a year we have used Hillier and can highly recommend them. It’s not just their care and compassion, but making us feel that they have no-one else but us to deal with. Nothing was ever too much trouble. … read more Special thanks to Kelvin and Jo, and to those on the days who were there and those working behind to scenes to ensure we gave Mum and Dad the best send off they deserved.
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Hillier's at Highworth dealt with my mother's funeral arrangements in March. The funeral arranger, Jo, was was accommodating, compassionate, friendly and understanding. She explained everything clearly and answered all our queries … read more and concerns honestly. She gave balanced advice enabling us to make our own choices about the how we wanted the service to run at Kingsdown Crematorium.
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Hilliers have been amazing from start to finish.
So compassionate and caring. From the way they took my grandad in their care from leaving the house, to the chapel of rest to the funeral.
Cannot recommend Hilliers enough.
Thank you all … read more for being so kind and caring. -
We have just recently used Hilliers to conduct the funeral for my beloved mum. I cannot thank all the staff involved with helping to organise the most beautiful funeral for mum it was just perfect. The help and support through the whole … read more process was fantastic. A special mention to Sue for all her help she gave me and my family through a difficult time. The flowers we ordered were just stunning and I know mum would have loved them. I cannot thank all the staff enough I will be eternally grateful for your support and guidance throughout. Thank you.
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I was very pleased with the way that Hilliers conducted Roman's funeral.
They professionally carried out their work with dignity and care.
It was a lovely gesture that the staff wore red and white ties in tribute to Roman's Polish … read more heritage. This was entirely unprompted from us.
It was so nice that Gerry from Hilliers knew Roman personally and was able to share his fond memories of him during the committal. Gerry also read a lovely poem before Roman's ashes were buried with his parents. -
We can't fault the professionalism, care and attention to detail that Kelvin showed us on the recent passing of our mum. Kelvin not only helped to guide us through the process, he took steps to collect mum from the hospital at the … read more earliest opportunity which gave us a lot of comfort knowing she was resting at Hilliers Lime Kiln premises.
Hilliers Lime Kiln house and garden is simply beautiful and such a fitting location when having to leave precious family members.
Kelvin joined us on the day, walked us through the process and was on hand for any support or questions if needed.
We as a family can't thank you enough and happy to recommend to others. -
Immaculately dressed, by far the superior Funeral Directors in the area, Empathetic, caring, respectful from start to finish. The day of our funeral we had torrential rain and their conduct didn't faulter. This is the 3rd occasion … read more we have used Hillier and would not go anywhere else. Many thanks to "all" the staff.
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Hilliers were excellent and i will definately be using them again in the future.
Nothing was to much for Sue and her team.
Tracy+ family -
I cannot recommend Hiller Funeral Service highly enough. As soon as I met Sue I just knew my husband would be in good hands. She was so kind, compassionate and helpful at an overwhelmingly sad time when I found it so difficult to make decisions. … read more Sue guided me through arrangements with great care and I will never be able to thank her enough. On the day of my husband's funeral, Kelvin handled everything with great respect and kindness and I want to thank him very much for that.
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We would like to extend our deepest and most heartfelt thanks to Hilliers Funeral Service for the exceptional care, kindness and attention to detail they showed throughout the planning and the day of our cherished husband and dad’s funeral. … read more
A very special thank you to Kai. His kindness, support, and genuine presence meant more to us than words can express. From the very first conversation to the actual day, he made us feel guided, supported and truly cared for. It felt like he was right there with us every step of the way and that comfort was fully appreciated by all of us. Kai is exceptional at what he does and we are so grateful for the care he showed our family.
We would also like to thank Sue for her incredible organisation and planning skills. Nothing was ever too much trouble and her quick replies — whether by phone or email — made everything feel smooth, calm and manageable during a time when we needed that most. She is truly amazing at what she does.
Thank you all so much, your compassion and professionalism will always be remembered with gratitude. -
Kelvin at Royal Wootton Bassett branch was wonderful. He couldn't do enough for us.
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We cannot thank Hillier Funeral Service enough for everything they did for our family.
From our very first meeting through to the funeral itself, every single member of the team was compassionate, professional and incredibly kind. They … read more took the time to listen to everything we wanted and made us feel completely supported throughout what was one of the most difficult times of our lives. Nothing was ever too much trouble, and every request we made was met with care, understanding and genuine compassion.
Thanks to their dedication, we were able to give our husband and dad the most incredible send off. They helped bring our vision to life perfectly, from the personalised Formula One-themed coffin to ensuring the entire day ran seamlessly. It truly reflected the man he was, and we know he would have been so proud.
Grieving is overwhelming, but Hillier’s made the practical side of everything feel so much easier. Their kindness, patience and attention to detail gave us one less thing to worry about and allowed us to focus on celebrating Dad’s life.
We wholeheartedly recommend Hillier Funeral Service. They are an exceptional team who genuinely care about the families they look after, and we will always be grateful for the love, respect and dignity they showed our family and our dad. Thank you for helping us give him the farewell he truly deserved. -
Hillier arranged the funeral for our mother in July.
Julie Groom's kindness at the initial meeting was greatly appreciated. She carefully and efficiently helped with the choice of a beautiful banana-leaf coffin, flowers and other … read more arrangements. She also suggested the lovely touch of bright blue ties for the pallbearers, Mum's favourite colour, as we wanted the day to be a celebration of her life rather than overly formal and sad.
We worked with John Perrett-Edwards on the photo tribute, order of service and other arrangements. John was well organised, always responded quickly and was very pleasant. He made the whole process straightforward.
On the day, Jerry Light and the pallbearers were smart, dignified and sensitive.
Hillier Funeral Services is a highly professional company. Their service exceeded my brother’s and my expectations in every way, and we are delighted to recommend the company. -
Lovely place recently lost my son Tracey was amazing and very supportive wonderful staff very thought full and respectfull thankyou so much
