Thinking ahead about your funeral is one of the most considerate and thoughtful steps you can take. As a trusted, family-run funeral director serving families in and around Swindon for generations, Hillier Funeral Service offers a clear and simple way to ease this worry for your loved ones.
Many people never have the opportunity to share their funeral preferences with their family, which can cause unnecessary stress and uncertainty when the time arrives. Taking out a pre-paid funeral plan is not just about arrangements; it’s about providing peace of mind for your family in the future.
Click below to visit the website of Ecclesiastical Planning Services,
our funeral plan provider, for information about our set plans and to purchase online.
Why Plan Your Funeral with Hillier’s in Swindon?
Taking out a pre-paid funeral plan with Hillier Funeral Service is a clear and simple way to ease this worry, securing your future wishes and helping protect your family from having to find the money for your funeral in the future:
- Fix Your Funeral Director’s Costs: The plan fixes the cost of your funeral director’s services as outlined in your plan, ensuring your family won't face these specific costs later. You can also make a contribution to third party costs.
- Select Your Local Expert: You choose Hillier Funeral Service, as your preferred funeral director in Swindon, ahead of time, ensuring loved ones have access to local support and professional guidance at an emotional and challenging time.
- Detail Your Personal Wishes: Set out the specifics of your service, including favourite hymns, music, readings, or other personal touches at no extra cost.
The Three Simple Steps to Peace of Mind
Arranging your funeral plan with Hillier Funeral Service in Swindon is easy and straightforward:
- Select Your Plan: Choose the service level that meets your needs and budget.
- Detail Your Wishes: We will record all your personal touches, music, and preferences for your chosen service and preferred funeral director (Hillier Funeral Service).
- Receive Your Documents: You will be sent a welcome booklet outlining the details and your official funeral plan certificate. Details of your plan can also be provided to your nominated representative, if you wish.
Financial Clarity: How Your Funds Are Held
Funeral pre-payments are held within an individual whole-of-life assurance policy, giving you complete peace of mind. These funds are reserved solely for your funeral and cannot be used for any other purpose when the time comes.
Understanding Third-Party Costs (Disbursements)
It is important to understand that the plan covers our funeral director costs. Third-party expenses, known as 'disbursements,' are beyond our control. The funeral plan allows you the option to contribute towards these fees.
Common examples of third-party costs that may require a contribution include:
- Cremation Fees (e.g., at Kingsdown Crematorium or North Wiltshire Crematorium)
- Burial/Cemetery Fees
- Officiant Fees (Minister or Celebrant)
If these third-party costs exceed the contribution included in your plan at the time of the funeral, an additional payment will be required by your loved ones.
Flexible Payment Options
You have the option to pay for your plan either as a single lump sum or in monthly instalments.
- Paying over two or more years will incur additional costs, and eligibility criteria apply.
- For instalment plans spread over two or more years, the last payment must be made by your 85th birthday.
We will provide you with a personalised quote. Please refer to the Instalment Q&A and the Terms and Conditions for more information.
Frequently asked questions
Here are some of the questions we are often asked about our pre-paid funeral plans.
UK residents aged 18 or over can take out a funeral plan. There's an additional cost for paying instalment plans over two or more years and eligibility criteria apply - please see above for Instalment Q&A and the Terms and Conditions. The last payment must be made by your 85th birthday. No medical or health declarations are required.
You can add special wishes to your plan at no extra cost, these may include personal touches such as preferred music, readings, or details for a eulogy. Additional charges may apply for extra services, features, or upgrades. You can also nominate a representative, who we will keep informed about your plan as per your instructions.
If you relocate, it is usually possible to transfer your plan to a funeral director near your new address. Additional charges may apply depending on local fees. For full details, please consult the Terms and Conditions or contact us directly.
Indeed, many of our customers opt to do this, whether it be for a spouse, parent, or any other relative or friend.
Yes, once your plan is in place and fully paid, you can make adjustments at any time. Simply inform us of the changes you wish to make. Additional charges may apply if new features or services are added.
The plan covers the funeral director’s costs outlined in your plan, provided your wishes remain the same and we conduct the service. You can also make an additional contribution towards third-party expenses, such as cremation, burial or officiant fees, which are beyond our control. If these costs exceed the plan’s value at the time, an additional payment will be required. Please see the Terms and Conditions for further guidance.
Yes, you may cancel your plan at any time. If cancelled within the designated cancellation period of 30 days from receiving your welcome booklet, you will receive a full refund. If cancelled afterwards, a refund of the amount paid will be issued, minus the administration fee and any payments to insure an instalment plan.
Yes, you can choose to pay over various timeframes. Paying in instalments over two or more years incurs additional costs, and eligibility criteria apply. For further information, please consult the Instalment Q&A and Terms and Conditions. We can provide a personalised quotation.
The plan does not cover the cost of a funeral abroad, or the cost of repatriating the deceased. It is therefore important that your travel insurance policy covers this.
Ecclesiastical Planning Services is Hillier's chosen funeral plan provider. They work with funeral directors across the UK and are recognised by the National Association of Funeral Directors for treating customers fairly.
Ecclesiastical Planning Services has offered pre-payment funeral plans since 2006. When you take out a funeral plan with us, Ecclesiastical Planning Services arranges for the funds to be held in an individual whole of life assurance policy. The full value of your plan, excluding the administration fee and any instalment charges, is ring-fenced and cannot be used for anything but your funeral when the time comes.
They are based in Gloucester and part of the Benefact Group which is a family of award-winning, specialist financial services businesses that gives to good causes from its profits, in order to transform lives and communities and were named the UK’s 3rd largest corporate donor to charities (2025/2026)**.
** The Directory of Social Change, The UK Guide to Company Giving 2017/2026.
Our funeral plans are offered by Ecclesiastical Planning Services Limited, a respected national provider and a member of a UK-based specialist financial services group with extensive experience in this field.
Once your funeral plan is in place, you’ll receive a welcome booklet containing the details of your plan and your funeral plan certificate. Your nominated representative will also receive a copy if you request this.
Terms and Conditions apply to funeral plans – please ask us if you have any questions.
Hillier Funeral Service, Kingshill House, Kent Road, Swindon, Wiltshire SN1 4NH Reg No. 00486334, is an Appointed Representative of Ecclesiastical Planning Services Limited Reg. No. 2644860, registered in England at Benefact House, 2000 Pioneer Avenue, Gloucester Business Park, Brockworth, Gloucester, GL3 4AW, UK, which is authorised and regulated by the Financial Conduct Authority. Firm Reference Number 958152.
If you have any questions or would like to discuss your options further please give us a call on 01793 522797 or get in touch.